Industries Served

Supporting broad, complex industries

We work with a wide range of organizations including manufacturers, software publishers, retailers, distributors, healthcare providers, and public/private organizations that depend on hardware, software, and networked applications. Here are a few of the major industries we support:

Consumer Electronics, Computers & Home Networks

We support home computers, electronics, networks and more

Gurus2go provides field customer support for all types of consumer electronics including LCD and plasma televisions, personal computers, flat-screen monitors, home networks, home theaters, stereo systems, security systems, and more.  We typically contract directly with manufacturers to provide local installation, warranty support, parts replacement and repair services including on-site repair and depot services.

We deliver a seamless support experience for your end customers and a highly efficient, seamless repair management process for your organization.  When your customer calls into your help line, you dispatch the call to us and we take over.  We will call the customer, schedule the appointment, and perform end-to-end diagnostics and repair including parts ordering, scheduling, and concluding the repair process.

With our real-time web-based management console, you gain access to detailed reports to see which jobs are in progress and which jobs are successfully completed.  We can also develop custom reports to ensure that you have the exact data you need right when you need it.

Digital Signage, Kiosks, ATMs & more

We support digital signs, kiosks, payment systems and much more

Gurus2go provides a total planning, rollout and management solution for virtually any type of digital signage, kiosk, ATM and POS system including

  • Self-service kiosks
  • Digital signage systems
  • Touch screen applications
  • Remote kiosk management systems
  • Printer systems including thermal printer mechanisms, controller boards, OEM printers and kiosk modules
  • Payment systems including card and currency handling equipment
  • Panel PC and embedded computing products
  • ATM terminals
  • Smart safes for retailers
  • Flat screen and plasma monitors
  • Scanners
  • Signature capture and verification devices

For these systems, Gurus2go can contract with any of the industry organizations involved in the solution, including

  • Hardware, signage, equipment or kiosk manufacturer
  • Software providers
  • Installation sites including retailers, restaurants, and other public/private organizations
  • Third-party solution providers

Healthcare Solutions

We support specialty medical devices

We deploy and manage a wide range of complex, proprietary medical devices, software and systems used in medical practices and healthcare facilities, including

  • Medicine dispensing solutions
  • E-prescription devices and software
  • Wireless medical devices
  • Electronic Data Capture (EDC) systems used to monitor patient records for clinical trials
  • Electronic health record (EHR) systems
  • Nursing informatics solutions including Computerized Provider Order Entry and Bar Code Medication Administration (BCMA)

Gurus2go works with established manufacturers as well as smaller organizations that are launching innovative new products to provide better technologies to healthcare providers and patients throughout North America.  We provide scalable, highly-trained engineers with the expertise to install, test, and maintain these complex systems.

Start a discussion today

Please call our national accounts group at 972-996-2525 or send an email here.