Service Details

End-to-end nationwide installation & support

At Gurus2go, we understand the complexities of running a national field service operation, and we’re here to serve that role for your enterprise and your initiatives. Gurus2go offers customized, flexible end-to-end technology rollout and support solutions with a single point of contact and responsibility.  You gain access to the certified, local technical expertise you need with a service plan designed specifically for your scope of work and budget.

Gurus2go offers a total solution that includes strategy and project management all the way through field installation, preventative maintenance and support — on demand or via customized service level agreements to meet the needs of your organization.

Strategic & tactical project planning

Gurus2go and our parent organization, Signature Technology Group, have more than 20 years of experience managing complex technology projects for diverse public and private organizations.  With our breadth and depth of expertise, you can rely on us to develop robust programs for major technology rollouts and local projects as well.  Our strategic and tactical planning offering includes:

  • Long- and short-term plans to support your technology assets
  • Installation and rollout planning
  • Scheduling & logistics planning
  • Maintenance and support planning
  • Custom report development
  • Multi-vendor project management

Installation services

By using Gurus2go, you don’t have to worry about recruiting, managing, training, retaining or scaling a national field support team.  We can rapidly deploy and roll out your technology programs on demand, enabling you to focus on your own strategic business initiatives.

Gurus2go has more than 6,000 certified, licensed, and insured technicians that can service any local site in the U.S. Drawing on this broad base of talent across the country, we can deliver seamless installation services using the technicians with the right expertise for the job regardless of scale or scope.

  • Site surveys
  • Electrical and data services
  • Hardware installation
  • Software installation, integration and testing
  • Network configuration
  • Printer configuration and maintenance kit installation
  • End-user training and support
  • Logistics, transportation and warehousing

Maintenance services

When it comes to maintaining your technology systems, we can provide a completely customized solution to meet your budget and service requirements.  Whether you prefer a custom maintenance model with contracted service levels,  an on-demand model, or a blended approach, we continue to operate as your single point of accountability to ensure that your technology services are delivered successfully and cost-effectively.

Our maintenance services include:

  • Break/fix
  • System maintenance
  • End-user training and support
  • Parts warehousing
  • Preventative maintenance
  • Depot repair
  • Hardware, software and network upgrades

Reporting

Gurus2go offers an industry-leading, user-friendly online service request portal that offers real-time service activity and statistics.  You can use our system to submit service requests, or you can call us directly and we’ll take it from there.

Our system provides a rich collection of real-time reports, and we will also develop custom reports to give you the exact data you need on an automated or manual basis.

Industry solutions

We work with a broad range of clients — learn more about the industries and technologies we commonly support.

Start a discussion today

Please call our national accounts group at 972-996-2525 or send an email here.